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The Heritage Bank is committed to protecting the financial security of it's customers. We continue to invest in security that protects you, your name, and your money. However, you also play an important role in protecting yourself.
These brochures provide information on how the Federal Financial Institutions Examination Council (FFIEC) is helping banks strengthen their security measures:
FFIEC Consumer Guidance, Important Facts About Your Account Authentication and Online Banking
FFIEC Business Account Guidance, Risk Assessment and Layered Security for Online Banking Transactions
The following document outlines the steps THB has taken to protect our online customers:
Today's Banking Environment
The term Spyware refers to technologies that collect information about a user without his or her knowledge and reports that information to a third party. Spyware can intercept sensitive and confidential information such as user names, passwords, credit card numbers, and other identifying data.
Spyware is usually installed without a user's knowledge or permission. However, users may intentionally install spyware without understanding the full ramifications of their actions. A user may be required to accept an End User Licensing Agreement (EULA), which often does not clearly inform the user about the extent or manner in which information is collected. In such cases, the software is installed without the user's "informed consent."
Spyware can be installed through the following methods:
Because identity theft is becoming more of a threat in our country, agencies of the federal government have created websites with resources you may use to learn how to protect yourself, and what measures you should take if you become a victim. You may consider visiting these sites:
The Federal Trade Commission, Identity Theft, www.idtheft.gov, Visit them online
The Federal Trade Commission, Consumer Information, www.consumer.ftc.gov, Visit them online
FDIC, www.fdic.gov/consumers/theft/index.html, Visit them online
If you suspect fraud on your account or would like more information, please contact our Client Care Line 800.624.6452 or visit your local office today.
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Contact Your Local Branch
Your small business doesn’t fit in a box and neither should your bank. We have a solution to help grow your small business.
The SecurLOCK Equip app gives you 24/7 control of your debit card from your smart phone.
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Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.