x
Alert!

ONLINE BANKING LOGIN

My Mobile Money App

Manage Your Debit Card From Your Mobile Device!


My Mobile MoneyMobile Phone with My Mobile Money Landing Page

The My Mobile Money App gives you control of your THB debit card from your smart phone.  You'll be able to better manage and protect your accounts from fraud with custom alerts and services 24/7.

With the My Mobile Money App, you can set interactive controls to help monitor account activity and prevent unauthorized use.  You can:

  • Turn your debit card on and off whenever you would like and as often as you would like.
  • Set alerts and deny transactions based on merchant or transaction type and location.
  • Set alerts based on merchant or transaction type and location.
  • Monitor and control dependent cardholder's usage.
  • Receive notification of possible fraudulent transactions and take action. 
 

Get the My Mobile Money App set up on your mobile device!   Follow these easy steps:


Step 1:  Make sure you've got your debit card handy. 

Step 2:  Download the My Mobile Money App.  You can use the links below to the iTunes App Store or Android Store or you can simply search either store for MY MOBILE MONEY ACCESS APP :
For iPhones, download the App at the iTunes App Store   Available on the iPhone App Store

For Android devices, download the App at the Android Store Download for Android 

Step 3:  Once the My Mobile Money App is downloaded on your device, follow the prompts to get your card added and enjoy!

Important Note:  Data and text message rates set by your mobile service provider may apply.  Check with  your mobile service provider for details.

Important Note:  Mobile security is incredibly important, and we recommend consumers take a proactive role in securing their mobile devices. Learn more about mobile security.

Frequently Asked Questions:


Is there a Help feature built in?
Yes!  There is a Help function built in.  It's located in the main menu.

My alerts show Central Standard Time, but I'm in a different time zone.  Can this be changed?
Unfortunately, this cannot be changed.  Regardless of your time zone location at the time of the transaction, the alerts will always display a Central Standard Time zone time. 

Can I increase my daily debit card limit using the My Mobile Money App?
No.  You cannot increase your daily debit card limit using the My Mobile Money App. You can manage Spend Limits in the Control Preferences section of the app.

Why do some alerts show transaction amounts as Posted while some alerts show Pending amounts?
If an alert shows an amount as Posted, that typically means the transaction was processed as a debit (PIN based) transaction.  Usually, you will receive one alert for a Posted amount.

If an alert shows an amount as Pending, this typically means that the transaction was processed as a credit transaction.  Some examples of Pending amounts are restaurants, gas pumps, and signature based transactions.  Note:  For alerts that are designated Pending, you will typically receive a second alert (indicating Posted) for the same amount once the transaction actually posts to your account.  These alerts can often come days apart.  

 I purchased $12.00 worth of gas at the pump, but I received an alert for a $50 Pending transaction.  Why did this happen?
Gas stations will often authorize a certain amount for fuel purchases before you can actually fuel your vehicle.   The Pending alert typically shows the entire authorization amount, not necessarily the actual transaction amount.  Typically, you will receive a second Posted alert once the correct transaction amount posts to your account. 

Need Assistance With The My Mobile Money App?

Visit one of our convenient neighborhood office locations and our team will be happy to assist you.  You can also call our Client Care Line 800.624.6452 for assistance or for additional information. 

.


My Mobile Money App

CONTACT US

Routing Number
061207839
Client Care Line
800.624.6452
Lost/Stolen Debit Card
800.624.6452 Opt 1
Debit Card Service Center
800.264.5578
Credit Card Service Center
800.883.0131
Lost/Stolen Credit Card
800.883.0131

Bank on the go. Use our app to deposit checks from anywhere.