Fraud Can Hit Anytime, But You Are Protected With FraudWatch Plus
You have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That's because every debit card we issue is protected by FraudWatch Plus. This is a free service.
With FraudWatch Plus:
- Our trained analysts watch for suspicious transaction activity on your behalf, 24/7, 365 days a year.
- You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.
- It's very important that we always have your current phone number on file, so let us know if you have a change in your phone numbers.
So if you ever receive a call from "Fraud Prevention Services", know that our people are doing their job and preventing potential misuse of your card.
To return a call from our Fraud Prevention Services, please call 866.842.5208. Our Fraud Prevention Services Department is open 24 hours a day.
If you are traveling and plan to use your debit card, or if you plan on doing something special with your debit card, just let us know in advance. We can get that noted on your account. To let us you know about your debit card plans, contact our Client Care Line 800.624.6452.